Privacy Policy

Effective Date: 27 November 2025

Your privacy matters to us. This Privacy Policy explains how The Creative Corner (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you use our website, www.thecreativecorner.co.za, or our services.

We are committed to safeguarding your information in line with the Protection of Personal Information Act (POPIA), GDPR (General Data Protection Regulation) where applicable and other relevant data protection laws.

1. Who We Are

The Creative Corner
5 Kimpo Corner, Highveld, Centurion, Gauteng, 0157, South Africa
Email: info@thecreativecorner.co.za

We are the data controller responsible for your personal information.

2. Information We Collect

We collect information in the following ways:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Business/brand name
  • Project details
  • Payment information (processed securely by third-party providers. We do not store sensitive payment data)

Information collected automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent on the site
  • Cookies and similar tracking technologies (see Cookie Policy)

Information from third-party tools

If you interact with us through social media, ads, forms or analytics tools, we may receive additional information as allowed by those platforms.

3. How We Use Your Information

We use your information to:

  • Provide and deliver our services
  • Process payments and manage accounts
  • Communicate with you about your project
  • Send quotes, updates or important notices
  • Improve website performance and user experience
  • Comply with legal and financial obligations
  • Send marketing communications (only if you’ve opted in)

We will never sell your information to third parties.

4. Legal Basis for Processing

We process your personal information based on:

  • Your consent
  • Performance of a contract (e.g. providing a service)
  • Legal obligations
  • Our legitimate interest in improving our services and protecting our business

5. How We Store and Protect Your Data

We use industry-standard security measures to protect your personal information, including:

  • Secure servers
  • Encrypted connections (SSL)
  • Restricted access to data
  • Partnering with reputable service providers

While we take all reasonable steps to secure your data, no method of digital transmission is fully guaranteed.

6. Sharing of Information

We may share your personal information with:

Service Providers

Trusted third parties who assist with:

  • Payment processing
  • Email delivery
  • Hosting
  • Analytics
  • Marketing tools

These providers are bound by strict confidentiality and data protection agreements.

Legal Requirements

We may disclose information where required by law or to protect our rights and the safety of others.

We do not sell personal data or allow unauthorised access.

7. International Data Transfers

Because we serve clients globally, your information may be processed outside South Africa. We ensure that all transfers comply with data protection laws and include appropriate safeguards.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (subject to legal requirements)
  • Object to certain processing activities
  • Withdraw consent at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@thecreativecorner.co.za.

9. Cookies & Tracking Technologies

We use cookies to improve your experience, analyse traffic and support essential website functions. You can accept, reject or manage cookies using our cookie banner.

For more details, please see our Cookie Policy.

10. Data Retention

We keep your personal data only as long as necessary for:

  • Providing services
  • Legal or accounting obligations
  • Business record-keeping

Once no longer required, your data will be securely deleted.

11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

12. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will appear on this page with an updated effective date. We encourage you to review it regularly.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Email: info@thecreativecorner.co.za
Address: 5 Kimpo Corner, Highveld, Centurion, Gauteng, 0157, South Africa